London · United Kingdom
London Heathrow (LHR) VIP fast track and meet & assist
The next best thing to traveling private, at London Heathrow: a host meets you, takes you through every formality — using the priority lane wherever the airport has one — and stays with you to your gate, your connection or your car.
4 services from £295 · 72 h notice · 24 hours
Book online
Book at LHR
- Price before you pay. Taken from the same operations system the team works from.
- 72 hours' notice. Requests inside that window are checked with the London Heathrow team.
- Confirmed in writing, with the meeting point and service details.
Services and prices
What you can book at London Heathrow
Prices in GBP, as published in Altura's operations system. The booking form shows the total for your party before you pay.
Arrival Only
Per booking£295
- Personalised welcome
- Immigration and passport checks
- Baggage reclaim and customs
- Handover to your driver
Departure Meet & Assist
Per booking£295
- Kerbside welcome
- Premium check-in
- Security and passport checks
- VIP departure lounge
- Escort to your gate
Same Day Transit / Connection
Per booking£570
- Welcome at the jet bridge
- Transfer formalities
- Terminal route
- Departure lounge
- Escort to the gate
The Works: Arrival + Departure Meet & Assist
Per booking£570
- Personalised welcome
- Immigration and passport checks
- Baggage reclaim and customs
- Handover to your driver
- Kerbside welcome
- Premium check-in
- Security and passport checks
- VIP departure lounge
- Escort to your gate
How it works here
What happens on the day at LHR
Written by the team that runs the service at this airport.
Arrival
The Works: Arrival + Departure Meet & Assist
- 01
Personalised welcome
Your agent meets you at the aircraft jet bridge holding a sign with your name.
- 02
Immigration and passport checks
Escorted through the lines, using priority lanes where available; every passenger still completes the checks.
- 03
Baggage reclaim and customs
Escorted through reclaim and customs; add a porter for heavy luggage.
- 04
Handover to your driver
Accompanied directly to your vehicle or driver. A vehicle is included only when transport is added to the booking.
Departure
Departure Fast Track
- 01
Kerbside welcome
Your agent meets you at the kerb and helps with your luggage.
- 02
Premium check-in
Escorted to the airline's premium check-in line.
- 03
Security and passport checks
Escorted through, using priority lanes where available; all screening requirements still apply.
- 04
VIP departure lounge
Drinks and snacks while you wait for boarding, subject to capacity and third-party availability.
- 05
Escort to your gate
Your agent returns to escort you to the gate.
Connection
Same Day Transit / Connection
- 01
Welcome at the jet bridge
Your agent meets you at the aircraft with a personalised name sign.
- 02
Transfer formalities
Escorted through immigration and passport checks, and through baggage reclaim, customs and premium check-in if your bags are not through-checked.
- 03
Terminal route
Guided along the correct route, including connections across different terminals; up to 2 hours between flights included.
- 04
Departure lounge
Drinks and snacks after security, subject to capacity and third-party availability.
- 05
Escort to the gate
Taken to the gate for priority boarding.
Tarmac transfer
- 01
You never walk through the terminal. From the moment you step off the aircraft on arrival until you board on departure, you are handled entirely outside the public terminal.
- lowest published price
- £295
- notice needed before the flight
- 72 h
- coverage, day and night
- 24 h
- confirmed bookings handled at LHR
- 183
Services
Services available at LHR
The difference
A standard arrival, and an arrival with Altura VIP
What changes when someone is waiting for you.
- Leaving the aircraft
- Standard arrivalYou follow the signs with everyone else.
- With Altura VIPYour host is waiting at the aircraft door or gate, with your name.
- Passport control
- Standard arrivalYou join the main queue.
- With Altura VIPYou are escorted to the priority lane wherever the airport operates one.
- Baggage
- Standard arrivalYou find the belt and lift your own bags.
- With Altura VIPYour host stays with you at reclaim, with a porter where the airport offers one.
- Finding your car
- Standard arrivalYou search for your driver in the arrivals crowd.
- With Altura VIPYou are walked to your driver at the kerb.
- Someone to ask
- Standard arrivalInformation desks and signage.
- With Altura VIPOne person who knows your flight, your party and your plan.
| — | Standard arrival | With Altura VIP |
|---|---|---|
| Leaving the aircraft | You follow the signs with everyone else. | Your host is waiting at the aircraft door or gate, with your name. |
| Passport control | You join the main queue. | You are escorted to the priority lane wherever the airport operates one. |
| Baggage | You find the belt and lift your own bags. | Your host stays with you at reclaim, with a porter where the airport offers one. |
| Finding your car | You search for your driver in the arrivals crowd. | You are walked to your driver at the kerb. |
| Someone to ask | Information desks and signage. | One person who knows your flight, your party and your plan. |
Local site for this airport: Heathrow Airport VIP. Booking on either site reaches the same operations team.
FAQ
Questions about LHR
How far in advance must LHR VIP service be booked?
72 hours before the flight. Requests inside that window are checked with the London Heathrow team before they are confirmed.
What does VIP fast track cost at London Heathrow?
Arrival Only: £295 per booking (group rate). Departure Meet & Assist: £295 per booking (group rate). Same Day Transit / Connection: £570 per booking (group rate). The Works: Arrival + Departure Meet & Assist: £570 per booking (group rate).
Which services are available at LHR?
Arrival Only, Departure Meet & Assist, Same Day Transit / Connection, The Works: Arrival + Departure Meet & Assist.
Is the LHR price per passenger or per booking?
The published price is a group rate per booking. The booking form shows the total for your party before you pay.
Is the LHR VIP service available at night?
Yes. London Heathrow is covered 24 hours a day, so early and overnight flights are handled.
Does Altura run a dedicated London Heathrow site?
Yes — Heathrow Airport VIP at heathrowairportvip.com covers this airport locally. Booking on either site reaches the same operations team.
