Connections
Connection and transit assistance
Met at your arrival gate and guided through transfer security, terminal changes and baggage questions to your onward flight.
Bookable at 18 airports · From CA$320 · €180 · £570 · $170
Connections
One host, from gate to gate
Connections are where a journey is most likely to go wrong: a terminal change, a second security check, bags that need reclaiming. Your host meets you airside at the arrival gate and stays with you until you reach your onward gate.
If your bags are checked through, you skip baggage claim; if not, the host helps you reclaim and re-check them. The procedure at each airport is on its page.
What the connection service covers
Welcome at the arrival gate
Your host meets you airside as you leave the aircraft.
Transfer formalities
Through transfer security and passport control where your connection requires them.
Baggage
Reclaimed and re-checked with you when your bags are not checked through.
To the onward gate
Guided between terminals to your boarding gate.
Where and how much
Airports and prices
Taken from Altura's operations system when this site was built. Each airport page has the full price list and the booking form.
| Airport | Service | From |
|---|---|---|
| Málaga (AGP)Spain | Same Day Transit / Connection | €225 |
| Amsterdam (AMS)Netherlands | Same Day Transit / Connection | €180 |
| Barcelona (BCN)El Prat, Spain | Same Day Transit / Connection | €225 |
| Bangkok (BKK)Thailand | Same Day Transit / Connection | $200 |
| Paris (CDG)Charles de Gaulle, France | Same Day Transit / Connection | €630 |
| New Delhi (DEL)India | Same Day Transit / Connection | $170 |
| Dallas-Fort Worth (DFW)USA | Same Day Transit / Connection | $450 |
| Buenos Aires (EZE)Ezeiza – Ministro Pistarini, Argentina | Same Day Transit / Connection | $800 |
| Hong Kong (HKG)China | Same Day Transit / Connection | €1,900 |
| Tokyo (HND)Haneda, Japan | Same Day Transit / Connection | $1,400 |
| Ibiza (IBZ)Spain | Same Day Transit / Connection | €225 |
| London (LHR)Heathrow, United Kingdom | Same Day Transit / Connection | £570 |
| Madrid (MAD)Adolfo Suárez Barajas, Spain | Same Day Transit / Connection | €600 |
| Nice (NCE)Côte d'Azur, France | Same Day Transit / Connection | €630 |
| Palma de Mallorca (PMI)Spain | Same Day Transit / Connection | €225 |
| Singapore (SIN)Changi, Singapore | Same Day Transit / Connection | $300 |
| Tenerife Sur (TFS)Spain | Same Day Transit / Connection | €225 |
| Toronto (YYZ)Canada | Same Day Transit / Connection | CA$320 |
On the day
What happens, step by step
As written by the team at Amsterdam (AMS). Each airport page carries its own procedure.
- 01
Welcome at your arrival gate
Your agent meets you airside at the arrival gate.
- 02
Adaptive luggage handling
If your bags are through-tagged you bypass baggage claim; otherwise we reclaim, re-check, and escort you via the airline's premium counter.
- 03
Inter-terminal transfer
Guided transfer between terminals to ensure you reach your onward flight comfortably.
- 04
Lounge during your layover
Access to a premium lounge with complimentary refreshments.
- 05
Escort to your onward gate
Personal guidance from the lounge or transit area to your boarding gate.
FAQ
Questions about this service
How much does it cost?
Published prices start from CA$320 · €180 · £570 · $170, depending on the airport — 18 airports in total. The price for your party is shown in the booking form before you pay.
At which airports can I book it?
Málaga (AGP), Amsterdam (AMS), Barcelona El Prat (BCN), Bangkok (BKK), Charles de Gaulle (CDG), New Delhi (DEL), Dallas-Fort Worth (DFW), Ezeiza - Ministro Pistarini (EZE), Hong Kong (HKG), Tokyo-Haneda (HND), Ibiza (IBZ), London Heathrow (LHR), Madrid / Adolfo Suárez (Barajas) (MAD), Nice Côte d'Azur (NCE), Palma de Mallorca (PMI), Singapore (Changi) (SIN), Tenerife Sur (TFS), Toronto (YYZ).
How far ahead do I need to book?
Between 24 and 72 hours before the flight, depending on the airport. Each airport page states its notice period.
Is the connection price per flight or per passenger?
Per passenger at most airports. Each airport page states the unit next to the price.
