Departure
Departure meet & assist
Met at the departures kerb, taken through check-in, security and passport control, and accompanied to your gate.
Bookable at 21 airports · From CA$270 · €180 · £295 · $100
Departure
From the kerb to the gate
Your host meets you as you arrive at the terminal and takes you to the airline's check-in, then through security and passport control — through the priority lanes wherever the airport has them.
Where your service includes a lounge, you wait there until boarding; otherwise your host stays with you until you reach the gate.
What the departure service covers
Kerbside welcome
Met at the departures kerb or entrance.
Check-in
Assisted check-in, at the airline's premium counter where available.
Security and passport control
Escorted through, using the priority lanes where the airport runs them.
To the gate
Accompanied to your boarding gate, via the lounge where it is part of the service.
Where and how much
Airports and prices
Taken from Altura's operations system when this site was built. Each airport page has the full price list and the booking form.
| Airport | Service | From |
|---|---|---|
| Málaga (AGP)Spain | Departure Only | €225 |
| Amsterdam (AMS)Netherlands | Departure Meet & Assist | €180 |
| Barcelona (BCN)El Prat, Spain | Departure Only | €225 |
| Bangkok (BKK)Thailand | Departure Meet & Assist | $100 |
| Paris (CDG)Charles de Gaulle, France | Departure Meet & Assist | €360 |
| Cancún (CUN)Mexico | Departure Fast Track + VIP Lounge | $500 |
| New Delhi (DEL)India | Departure Only | $170 |
| Dallas-Fort Worth (DFW)USA | Departure Meet & Assist | $225 |
| Buenos Aires (EZE)Ezeiza – Ministro Pistarini, Argentina | Departure Only | $400 |
| São Paulo (GRU)Brazil | Departure VIP Fast Track + VIP Lounge (Assisted) | $270 |
| Hong Kong (HKG)China | Departure Only | €1,080 |
| Ibiza (IBZ)Spain | Departure Only | €225 |
| London (LHR)Heathrow, United Kingdom | Departure Meet & Assist | £295 |
| Madrid (MAD)Adolfo Suárez Barajas, Spain | Departure Only | €360 |
| Nassau (NAS)Bahamas | Departure Fast Track | $300 |
| Nice (NCE)Côte d'Azur, France | Departure Meet & Assist | €360 |
| Palma de Mallorca (PMI)Spain | Departure Only | €225 |
| Punta Cana (PUJ)Dominican Republic | Departure PLUS VIP Fast Track & Lounge Access (Unassisted) | $110 |
| Singapore (SIN)Changi, Singapore | Departure Meet & Assist | $170 |
| Tenerife Sur (TFS)Spain | Departure Only | €225 |
| Toronto (YYZ)Canada | Departure Meet & Assist | CA$270 |
On the day
What happens, step by step
As written by the team at Charles de Gaulle (CDG). Each airport page carries its own procedure.
- 01
Personalised welcome
Your agent meets you at the departures curbside.
- 02
Priority check-in
Assisted check-in via the airline's premium counter, bypassing standard queues.
- 03
Fast-track security
Expedited screening through dedicated VIP lanes.
- 04
Fast-track border control
Priority passage through passport control.
- 05
CDG lounge access
Relax with complimentary refreshments until boarding.
- 06
Escort to gate
Personalised guidance to your boarding gate for priority boarding.
FAQ
Questions about this service
How much does it cost?
Published prices start from CA$270 · €180 · £295 · $100, depending on the airport — 21 airports in total. The price for your party is shown in the booking form before you pay.
At which airports can I book it?
Málaga (AGP), Amsterdam (AMS), Barcelona El Prat (BCN), Bangkok (BKK), Charles de Gaulle (CDG), Cancun (CUN), New Delhi (DEL), Dallas-Fort Worth (DFW), Ezeiza - Ministro Pistarini (EZE), Sao Paulo (GRU), Hong Kong (HKG), Ibiza (IBZ), London Heathrow (LHR), Madrid / Adolfo Suárez (Barajas) (MAD), Nassau (NAS), Nice Côte d'Azur (NCE), Palma de Mallorca (PMI), Punta Cana (PUJ), Singapore (Changi) (SIN), Tenerife Sur (TFS), Toronto (YYZ).
How far ahead do I need to book?
Between 24 and 72 hours before the flight, depending on the airport. Each airport page states its notice period.
Is lounge access included?
At some airports, yes — the service name says so (for example “+ VIP Lounge”). The price list on each airport page shows exactly what is included.
Can the departure be combined with an arrival?
Yes. Several airports publish a combined arrival + departure price, shown on the airport page.
